Accessibility

 
 

There are a number of ways to help users get the best from the site which are outlined below.

Access keys

To use access keys follow the following guidelines:

  • For Windows users, you can press "ALT" plus the listed access key
  • For Macintosh users, you can press "Control" plus the listed access key
  • Pressing "Enter" will then take you to the page.

We have included the standard recommended access keys, which include:

  • S = Skip Navigation
  • 1 = Home page
  • 2 = News
  • 3 = Sitemap
  • 4 = Search
  • 5 = A to Z of Services
  • 8 = Disclaimer
  • 9 = Contact Us
  • 0 = Accessibility Help

Text size

If you find the text size on this website is too small or too large to read comfortably, you can change the size of the text via your browser. You can also specify the font styles, colours, and foreground and background colours. The way you do this varies from browser to browser.

(Please note - some PCs will allow you to increase text size simply by holding down the 'control' and 'alt' keys and using the wheel in the middle of the mouse to make the text larger and smaller.)

Microsoft Internet Explorer

If you are using Internet Explorer, go to the menu at the top of the browser window and select View, from the list of options, select Text Size. You will see a side menu open up; select the size you wish to view the website in.

Firefox (Mozilla)

If you are using Firefox, go to the menu at the top of the browser window and select View, from the list of options, select Text Size. You will see a side menu open up; select the size you wish to view the website in.

Firefox also allows the text size to be changed with keyboard shortcuts:

  • Press Ctrl and + to increase the size
  • Press Ctrl and - to decrease the size
  • Press Ctrl and 0 to go back to the default size

Netscape Navigator

If you are using Netscape Navigator the text size is altered via keyboard shortcuts:

  • Press Ctrl and + to increase the size
  • Press Ctrl and - to decrease the size
  • Press Ctrl and 0 to go back to the default size
  • View the page at Full Screen: F1

Apple Mac

For a computer using a Macintosh operating system

  • Press Cmd and + to increase the size
  • Press Cmd and - to decrease the size
  • Press Cmd and 0 to go back to the default size

Linux

For a computer using a Linux operating system

  • Press Ctrl and + to increase the size
  • Press Ctrl and - to decrease the size
  • Press Ctrl and 0 to go back to the default size

Styles and colours

Internet Explorer users should click on tools, options and then the colours, fonts or accessibility buttons.

PDF files

Adobe® Acrobat® Reader is free software that lets you view and print Adobe Portable Document Format (PDF) files. Download Acrobat Reader.|

Adobe can also help you access content using assistive technologies such as screen readers or screen magnifiers. You can link to the Access Adobe website for information on making these documents accessible.

Flash Files

Adobe® Flash® Player is a free cross-platform browser based application that lets you view video content (FLV files). Download Flash Player.|

W3C Compliance

The World Wide Web Consortium (W3C) provides Web Content Accessibility Guidelines (WCAG) for people who create and maintain websites.

These guidelines help organisations provide websites that are accessible to people with disabilities. The guidelines are split into 3 priority levels:

  • Priority 1
  • Priority 2
  • Priority 3

All pages on this site comply with Priority 1 and the majority of pages comply with Priority 1 and 2.

We are committed to maintaining and improving the accessibility of this site. Our longer term aim is to provide a site that complies with all WCAG priority levels.

Feedback

If you would like to offer suggestions for improvement, please use our comments, compliments and complaints form.

 

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